SHIPPING METHODS
Please note: Since the start of Covid, postal services and customs have been experiencing extreme delays. Because of this, if your order is taking longer than normal to arrive, I am only able to deem a parcel missing after 6 weeks from the shipping date. Your patience is greatly appreciated!
Shipping is available all around the world.If possible, tracking the parcel is recommended.Please note, any extra fees, taxes or customs charges are the responsibility of the customer.
Canvas paintings
are wrapped in a bubble wrap for protection and shipped in a cardboard box to protect the canvas.
Paintings on paper/ prints
are enclosed in a clear sleeve or wrapped in tissue, and mailed in a hard cardboard box, rigid envelope or tube depending on the size.
Your order will be shipped within 7 business days.
If your order is a gift and is going directly to the recipient, I can add a personalized note for no extra charge. Send me an email at
info@urskaloncar.com
after you place your order.
RETURNS & EXCHANGES
If you are unhappy with your order for any reason please contact me within 24h of receiving your package.
I will do my best to resolve the problem quickly.I will replace your print free of charge if there is any defect in the paper or if it has been damaged during shipping.
Refunds of originals and custom paintings are not possible.
If you have any questions about this Hipping & Returns, please contact us.